If your customers can’t find a part, you’ve lost a sale.
Brand names, colors, SKUs, descriptions, makes and models. Your customers remember parts in many different ways. Sajari allows them to search your site in any way they choose, not just with database language.
Sajari instant indexing always keeps your data updated. All the information is available for users to search as soon as it gets added onto the website. It’s updated automatically by our crawler, and can also be made possible through API integration.
Don’t let your customers abandon your site due to unavailability of stock, recommend options to keep them engaged.
Whether it’s your customer support staff or the user, no one likes to enter the complicated, lengthy product codes and SKUs. Use autocomplete or provide drop-down suggestions based on your own nomenclature, and also autocorrect to fix typing mistakes for users.
Empower your users with the ability to filter content & use facets to drill-down to the relevant content quickly.
A leading machinery and equipment manufacturer uses Sajari for its website search. Sajari indexes all content and metadata on the site, allowing users to search in a natural way, whether it's searching for the product page on the website, part IDs, SKUs or supporting documents like product manuals.
The manufacturer also enables users to effectively browse the results by filtering on specific categories and surfacing details like SKUs, stock quantity and delivery times in the same window.
By using search analytics, the manufacturer can optimize content creation by knowing which products are trending or which pages are frequently visited. The manufacturer also identifies search terms that have fewer interactions, giving them a heads up on inventory that is not likely to move. Lastly, because the end user can find more information without the need to contact the manufacturer, thousands of dollars in support costs are saved.
Discover insights from search data and search interactions that your users take visually.
Follow up with actionable steps to improve your website search experience.
