If your customers can’t find a part, you’ve lost a sale.
A leading machinery and equipment manufacturer uses Sajari for its website search. Sajari indexes all content and metadata on the site, allowing users to search in a natural way, whether it's searching for the product page on the website, part IDs, SKUs or supporting documents like product manuals.
The manufacturer also enables users to effectively browse the results by filtering on specific categories and surfacing details like SKUs, stock quantity and delivery times in the same window.
By using search analytics, the manufacturer can optimize content creation by knowing which products are trending or which pages are frequently visited. The manufacturer also identifies search terms that have fewer interactions, giving them a heads up on inventory that is not likely to move. Lastly, because the end user can find more information without the need to contact the manufacturer, thousands of dollars in support costs are saved.
Discover insights from search data and search interactions that your users take visually.
Follow up with actionable steps to improve your website search experience.