Improve customer experience with AI-powered search for government websites.
That’s how long a customer service employee works per year if they spend half their day answering questions that can be found on your website.
Government websites are full of constantly changing content and have many stakeholders. When users can’t self-serve from a search, they go to your staff. Smart site search gets your users to the information they need - without going through your support desk.
Instant Indexing ensures that any time a new page is published or updated, the new version is added to your index instantly. Indexing is fully automated - which means less work for you.
Build your own customized search algorithm, to determine how your results are made relevant. Want to boost page descriptions? Or recently updated pages? Easy.
Filters and facets are now an expectation users have when running a search on your site. Generate a pre-filtered interface from the Sajari Console, or build your own facets using meta tags.
Monitor unsuccessful search terms, and learn what your users are searching for. Drill down further into search query success by segmenting analytics by IP address and geolocation.
Have you ever needed to boost search results on one page, but restrict them from another? Sajari’s Custom Boost Rules give you granular control to boost or downweigh search results from anywhere on your site.
Every second a user has to wait for search results, the more likely they are to abandon your site. We’ve engineered our platform to be as fast as possible, so your users get to what they need - faster.
